Run the room. Set the standard.

An award-winning agency with a legacy team and a genuinely AI-forward office is looking for a Front of House Manager to own the client experience from the moment someone walks through the door. From Eastern Suburbs harbourside portfolios to the booming Inner West rental market, Sydney's property scene rewards agents and managers who can move fast and build real relationships.

The Role

• Lead reception and front-of-house staff, setting the standard for client experience
• Own office operations, from supplier management to facilities and presentation
• Coordinate diaries, meeting rooms and client hosting for the leadership team
• Implement and manage AI-forward systems for bookings, visitor management and reporting
• Act as the operational hub connecting sales, property management and admin teams

About You

• Experience managing a front-of-house, office management or client services function
• Natural leadership style — calm, organised, and genuinely people-first
• High standards for presentation and client experience
• Comfortable implementing new systems and bringing a team along with you

What's on Offer

• A genuine leadership role with visible impact on client experience
• Backing of an award-winning agency's reputation
• Legacy team culture — collaborative, not siloed
• Modern AI-forward systems to manage, not outdated manual processes

Salary: $77,000 – $83,000

Location: Sydney — NSW's most competitive, highest-value property market.

Front of House Manager roles like this don't sit on the market long. Get in touch with Ross Recruitment today.